Terms of Service
[CONFIGURE] · SovereignCity AI Platform
1. Provider
This service is provided by [CONFIGURE], [CONFIGURE], [CONFIGURE] [CONFIGURE], Österreich (UID ATU75614667), hereafter "Provider".
2. Scope of Service
The Provider offers SovereignCity AI, an EU AI Act compliant smart city governance platform, on a Software-as-a-Service basis according to the subscribed tier (Community, Municipal, National, or Sovereign).
3. EU AI Act Compliance
The platform is designed as a high-risk AI system under Regulation (EU) 2024/1689. The Provider maintains conformity documentation; the Customer remains the deployer and is responsible for human oversight (Art. 14) within its own governance decisions.
4. Acceptable Use
The Customer shall not use the platform to make fully automated decisions affecting individuals without human review, nor in any way that violates applicable law.
5. Fees & Payment
Fees follow the subscribed tier. Invoices are issued per § 11 UStG 1994 and are payable within 14 days net unless otherwise agreed.
6. Data Protection
Processing of personal data is governed by the separate Data Processing Agreement (DPA) per Art. 28 GDPR.
7. Liability
The Provider is liable only for intent and gross negligence. Liability for slight negligence is excluded except for injury to life, body, or health. This does not affect mandatory statutory liability.
8. Term & Termination
Subscriptions renew per the agreed billing cycle and may be terminated with the agreed notice period. Community tier may be terminated anytime.
9. Governing Law & Jurisdiction
Austrian law applies, excluding the UN CISG and conflict-of-law rules. Place of jurisdiction is the competent court for the seat of the Provider ([CONFIGURE]), to the extent legally permissible.